Posted in Affordable Care Act, digital health, telemedicine

Must listen JP Morgan Healthcare Conference Webcasts: Teladoc

by Gregg A. Masters MPH

NOTE: This is one in a series of ‘Must listen’ webcasts produced at JP Morgan’s 34th Annual Healthcare Conference; for background and details, see ‘If It’s January, It’s JP Morgan Healthcare Conference. Remaining companies to detail as they represent important ‘bell weather’ insights relative to their respective sectors, include: Aetna, AthenaHealth, Centene, Genomic Health, Molina Health, Universal American, Tenet Health, as well as several from the ‘non-profit’ (tax exempt) sector including Baylor Scott and White

While telemedicine has been around since the 1980s via traditional ‘pipe to pipe‘ bi-directional points of presence typically found in hospital or academic medical centers, today’s more ubiquitous web enabled presence further leveraged by smart phones and tablets, is an entirely different and new experience and opportunity.

Whether one focuses on telemedicine or the wider swath of ‘telehealth services‘, both the technology and the cast of characters advancing the scope and range of practice opportunities or the body of work establishing use cases and modeling best practices, this remains a fast moving and rapidly iterating ecosystem.

One of the trophy and arguably best-in-class players in the space with both market and mindshare that dwarfs the aggregate total of the remaining three (3) out of the top four (4) players is Teladoc, which according to it’s website is:

…the first and largest telehealth provider in the nation, founded in 2002.

With it’s 2015 IPO we are afforded certain insights enabled by the regulatory reporting process as well as the sometimes behaviorally ‘nuanced’ though strategically insightful ‘management reports of operations’ of publicly traded companies.

As the sole telemedicine or telehealth play with this public standing, this is Teladoc’s first year to report out their experience as well as the issues, obstacles and opportunities it’s management sees for 2016 and beyond.

For context from Teledoc’s Chief Medical Officer Henry DePhillips, MD recorded at the American Telemedicine Association in Los Angeles in 2015, click here.

For direct link to the JP Morgan Healthcare Conference, click here. For the associated Teladoc deck and report narrative, click here.

Meanwhile, here are some slides which paint the picture both company and industry:

Teladoc highlights

 

Teladoc role of smart phone in telehealth

Teladoc growth strategies

Teladoc Comp Model

Screen Shot 2016-01-25 at 10.40.39 AM