Tweet Transcript of Commonwealth Fund ACO Formation: Leading the Transition to New Models of Care

By Gregg A. Masters, MPH

TweetReach for #ACOchat – Demonstrating the ‘digital footprint’ of a real time healthcare focused social media ‘conversation….

Reached 20,760 peeps via the last 50 tweets….Exposure: 180,892 Impressions

Tweet Types

Each pie slice shows how many people saw how many tweets
and the impressions generated via the 8 Tweeps participating below…. for real time tweet scroller tagged #ACOchat, click here.

DellHealth

DellHealth: RT @pjmachado: Culture change is HARD work and takes leadership, time, commitment & a plan #aco #acochat

pjmachado

pjmachado#PCMH & #ACO are highly complimentary! Must have strong primary care docs in order for #aco to succeed #acochat #mdchat

2healthguru

2healthguru: Next question set: ‘how to engage consumers?’ #epatients take note #aco #acochat

pjmachado

pjmachado: RT @2healthguru: another reason to perfect the accountable care model = many payers aren’t paying too well. Fisher. #aco #acochat

2healthguru

2healthguru: Follow #acochat tweetsteam via http://t.co/RJTZZGcz We’re tweeting the @commonwealthfnd #ACO webinar today.

2healthguru

2healthguru: another reason to perfect the accountable care model = many payers aren’t paying too well. Fisher. #aco #acochat

commonwealthfnd

commonwealthfnd: RT @pjmachado: @Norton_Health need actionable info not just data & remember ‘it is about the patient!’ #ACO #acochat

2healthguru

2healthguru: RT @pjmachado: last 50 #acochat tweets reached >15k people!http://t.co/uCAC06EG #ACO

KThomtweets

KThomtweets: RT @pjmachado: RT @2healthguru: Superb context and #ACOresource set from @commonwealthfnd | http://t.co/8veEZ8z4 #acochat

2healthguru

2healthguru: Best quote or accountable care mantra? ‘marry yourself to transparency’ via Friend, TMC #aco #acochat

pjmachado

pjmachado: RT @2healthguru: Superb context and #ACO resource set from @commonwealthfnd | http://t.co/8veEZ8z4 #acochat

pjmachado

pjmachado: Keys to success keep it simple, transparency, equitable distribution, hospital facilitated – time will tell if it works #aco #acochat

2healthguru

2healthguru: Superb context and #ACO resource set from @commonwealthfndhttp://t.co/MBCY0F4G #acochat

pjmachado

pjmachado: last 50 #acochat tweets reached >15k people!http://t.co/QdARhk2g #ACO

pjmachado

pjmachado: absolutely! RT @2healthguru … payers to understand their ‘utility value’ that enables private labeling via local partners!! #acochat

KThomtweets

KThomtweets: RT @pjmachado: Transparency with #doctors & providers is required to create an atmosphere of trust #ACO #ACOCHAT – you think?!

2healthguru

2healthguru: RT @Docweighsin: Q&A on Commonwealth #ACO webinar-how 2 build trust with various partners? Answer: complete transparency w/ docs#acochat

2healthguru

2healthguru: @pjmachado what better role than for payers to understand their ‘utility value’ that enables private labeling via local partners!! #acochat

pjmachado

pjmachado: Transparency with #doctors & providers is required to create an atmosphere of trust #ACO #ACOCHAT – you think?!

pjmachado

pjmachado#healthcare must shift from win/lose to win/win approach in order to acheive better health outcomes at reasonable cost #aco #acochat

2healthguru

2healthguru: @pjmachado Creating a ‘trust agency’ in a too often trust averse context is, well, challeging. #aco #acochat

2healthguru

2healthguru: RT @pjmachado: Culture change is HARD work and takes leadership, time, commitment & a plan #aco #acochat

pjmachado

pjmachado: Make lots of profit w/as is RT @2healthguru Interesting when TMC started down this path,very few payers where interested in talking #acochat

2healthguru

2healthguru: oh yeah, and Anthem. #acochat

2healthguru

2healthguru: Kudos to United, Humana! #acochat

clintonbon

clintonbon: RT @pjmachado: Culture change is HARD work and takes leadership, time, commitment & a plan #aco #acochat

2healthguru

2healthguru: Interesting when TMC started down this path, very few payers where interested in talking. Go figure! #acochat

pjmachado

pjmachado: Culture change is HARD work and takes leadership, time, commitment & a plan #aco #acochat

2healthguru

2healthguru: Interesting that #ACOs profiled today were not risk savvy players per se. #acochat

2healthguru

2healthguru: ‘Never underestimate the value of data’ and ‘it’s about the patient’ @Norton_Health #acochat

pjmachado

pjmachado: @norton_health need actionable info not just data & remember ‘it is about the patient!’ #ACO #acochat

2healthguru

2healthguru: Be patient with ‘infrastructure assessment..’ @Norton_Health#acochat

pjmachado

pjmachado: Norton has had to find local providers that support patient needs that they did not have-had to share data to coordinate care #ACO #acochat

2healthguru

2healthguru: Working w/docs: 1 build understanding of new model, 2 balance hosp/phys relationships 3 inform & educate per @Norton_Health #acochat

pjmachado

pjmachado: RT @Docweighsin: @Norton_Health work w/ clinicians 2 understand bldg accountable care in2 org, not just #ACO http://t.co/OqfYrIuJ#acochat

2healthguru

2healthguru: RT @Docweighsin: @Norton_Health work w/ clinicians 2 understand bldg accountable care in2 org, not just #ACO http://t.co/7yYrsVG4#acochat

pjmachado

pjmachado: Several investments ( #HealthIT , people educ) happened earlier in order to support #aco – not required but made changes easier… #acochat

petewendel

petewendel: RT @2healthguru: RT @pjmachado: Norton #ACO not about the contract… MUST focus on culture change & having a process to manage it#ACOCHAT

eCollab12

eCollab12: RT @pjmachado: Norton #ACO not about the contract… MUST focus on culture change & having a process to manage it #ACOCHAT

2healthguru

2healthguru: RT @pjmachado: Norton #ACO not about the contract… MUST focus on culture change & having a process to manage it #ACOCHAT

2healthguru

2healthguru: ‘..can’t overstate the importance of the change in mindset [culture]’ on the journey to accountable care. @norton_health #aco #acochat

pjmachado

pjmachado: Norton #ACO not about the contract… MUST focus on culture change & having a process to manage it #ACOCHAT

pjmachado

pjmachado: Norton leveraged payors’ capabilities RT @2healthguru: @Norton_Health up now, #Humana their payor partner. #aco #acochat

2healthguru

2healthguru: @Norton_Health up now, Humana their payor partner. #aco#acochat

pjmachado

pjmachado: RT @2healthguru ‘we had right #EMR in our #hospital…but a different story with our docs…’ #aco #acochat ‘challenging’ #HealthIT #hitsm

2healthguru

2healthguru: ‘we had the right EMR in our hospital…but a different story with our docs…’ #aco #acochat ‘challenging’

pjmachado

pjmachado: # of lives! MT @2healthguru on @commonwealthfnd webinar: Sparse ‘ACO map’ for 2009 vs. 2011 with possibly 180 dots on map! #aco#acochat

pjmachado

pjmachado: TMC is convinced that when they big hi quality low cost provider that PATIENTS will come #ACO #ACOCHAT

commonwealthfnd

commonwealthfnd: MT @2healthguru on @commonwealthfnd webinar: Sparse ‘ACO map’ for 2009 vs. 2011 with possibly 180 dots on map! #aco #acochat

pjmachado

pjmachado: TMC ANALYTICS is critical – IMO BIG DATA will support the transformation of #healthcare #ACO #ACOCHAT #hitsm #healthIT #HIMSS

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